Quality Management Program
To promote continuous improvement in service quality, we maintain a current ISO 9001:2015 registered quality management program.
This program ensures we meet the needs of our clients and other stakeholders while satisfying statutory and regulatory requirements related to our services.
Our quality management program, which provides independent confirmation that PLC meets the requirements of ISO 9001.
Additionally, our program is compliant with and audited against:
- CSA N286.7 Quality Assurance of Analytical, Scientific, and Design Computer Programs for Nuclear Power Plants
- CSA N299.1-16 Quality Assurance Program – Category 1
- CSA N286-12 Management System Requirements for Nuclear Facilities
Health and Safety
PLC understands our obligations under the Occupational Health and Safety Act, R.S.O., 1990 c.0.1 and related regulations, and we are committed to meeting them.
We maintain a corporate Health and Safety Policy that ensures employees are trained to carry out their duties in a diligent and responsible manner with due consideration for the health and safety of themselves, their co-workers, and their clients. Our program includes Workplace Hazardous Materials Information System (WHMIS), Violence and Harassment prevention, workplace inspections, and a system to report hazards and incidents.
PLC employees are provided with the appropriate level of training and personal protective equipment necessary to safely operate at our clients’ facilities. Our Health and Safety Program also allows clients to provide site-specific training directly to our employees.
PLC is committed to managing environmental impact as an integral part of our operations. In particular, it is always our priority to assure the environmental integrity of our operations. We continuously do so by adhering to the following principles:
- We employ management systems and procedures specifically designed to minimize the use of hazardous materials, energy, natural resources, waste generation, and to enable recycling and reuse of materials;
- We continually seek opportunities to improve our environmental performance by establishing objectives and targets, measuring progress, and reporting our results; including but not limited to energy, water, paper and travel; and
- We promote participation and communicate our commitment to responsible environmental management by promoting environmental responsibility among our employees; by providing the necessary training and support to enable them to implement this policy; by informing suppliers of our environmental policy and encouraging them to adopt effective environmental management practices; and by soliciting input from our employees, suppliers, customers and board members in meeting our environmental goals.
The following measures are being taken by management and employees to reduce waste, prevent pollution, conserve water and energy:
- Use of electronic records (limiting paper usage);
- Implementation of a recycling procedure;
- Use of efficient energy lighting and appliances;
- PLC “Working from Home Policy” implemented to reduces employee travel to and from offices;
- Reduce travel to client’s sites by utilizing video conferencing and other technologies; and
- Encouraging employees to walk or cycle to work and lead an active lifestyle.
Corporate Security Program
The intent of this Security Program is to protect the information assets of PLC’s and our clients from unauthorized access, loss or damage while supporting the ensuring efficient and effective operations. This Program provides a framework that allows PLC to manage the security of assets and resources in the most appropriate way. Resources associated with PLC facilities and equipment shall be protected from unauthorized access, misuse, damage or theft. Security is the responsibility of all personnel and subcontractors working in or for the organization
We maintain federal security Designated Organization Screening (DOS) Clearance and Facility Security Clearance (FSC) for key staff and offices. Our electronic files are maintained on secured servers located in Canada.
As necessitated by projects, PLC technical staff will obtain client-specific security clearances.
Emergency Preparedness Policy
Emergencies and critical incidents in the workplace can affect people physically, psychologically and interrupt business operations or otherwise have a negative impact on PLC’s operations, facilities, and potentially our Clients’. The purpose of this policy is to ensure PLC Fire Safety Solutions prepares for and effectively responds to emergency situations and critical incidents through the appropriate use of resources. The prevention and effective management of emergency situations and critical incidents can assist in mitigating the risks to and minimizing the negative impact of an unexpected event.
This policy applies to all staff, visitors, and contractors.
All PLC staff will follow the emergency response information as outlined in the Emergency Preparedness Procedure. Each PLC facility will have an Emergency Plan for their building. This policy, the Emergency Preparedness Procedure and the site-specific Emergency Plan will be reviewed annually. Where employees are working for clients at their sites, employees will ensure they are instructed as to their Emergency Preparedness responsibilities.